• Starting a difficult conversation can feel like standing on the edge of a cliff—frightening yet necessary. The fear of how the other person might react can make even the most confident among us hesitate. However, the art of approaching these encounters with the right mindset and tools can transform apprehension into assurance. Acknowledging your feelings, clarifying your intentions, and choosing the right time and place are essential steps to ensure your message is not only conveyed but also understood. Start with empathy, use “I” statements to express your feelings, and practise active listening to create a safe space for dialogue. Remember, every challenging conversation is an opportunity for growth, understanding, and deeper connection. Embrace these moments, and watch your relationships flourish.